Pricing

The features are included. You only choose capacity.

Every plan gives access to the same core features. Choose the monthly credit volume that fits your inbox; extra credits can be topped up as needed. Choose monthly billing or save 20% with annual billing. Prices are shown excluding VAT.

Sanddo Go
Credits as you need them
349DKK / mo.

Per month + usage. No commitment.

For teams with changing support volume. You only pay for the credits you use.

All features included*
Unlimited users
No credits included
New message, rewrite or reprocess = 1 credit
DKK 4.50 per credit, balance never expires
Get started
Pro
2,500 credits per month
9.000DKK / mo.

For more workflows and a larger share of the daily inbox.

2,500 credits included
New message, rewrite or reprocess = 1 credit
DKK 3.50 per extra credit
All features included
Unlimited users
Try free for 7 days
Advanced
5,000 credits per month
16.000DKK / mo.

For several stores, markets or high-volume mailboxes.

5,000 credits included
New message, rewrite or reprocess = 1 credit
DKK 3.00 per extra credit
All features included
Unlimited users
Try free for 7 days

Enterprise

For higher volume, several brands or specific operational and implementation requirements.

By volumeGet a concrete quote

* On Sanddo Go only, AI usage is bought alongside: the AI features are available, but AI usage is not included in the platform fee and runs on prepaid credits. On the plans above, the monthly credit allowance is part of the price.

One complete platform

Everything is included in every plan.

A complete helpdesk with AI built in. No feature bundles or hidden add-ons. You only choose the capacity that fits your inbox.

Full AI access
Shared inbox with filters
Live chat on your webshop
Messenger and Instagram in the same inbox
Replies to Trustpilot reviews
Order edits, payment links, refunds and exchanges
Live parcel tracking in replies
Auto-send or draft approval
Autopilot per case type
Test changes on real cases before they go live
Unlimited skills and automations
Learns from your corrections
Knowledge base from your site, FAQ and approved sources
AI-driven tagging and routing
Spam filtering
Automatic translation
Unlimited users
Unlimited teams and markets
Contacts and conversation history
Shopify context in the dashboard
Campaign manager
Live analytics and performance
Multiple stores in one account
Integrations for commerce, ERP, shipping, returns and payments
Migration from Zendesk, Gorgias, Dixa and more
GDPR, EU hosting and a data processing agreement

Calculate the saving with Sanddo.

Your numbers
5 agents
approx. 1,000 cases per agent / month
DKK 32,000
80%
Current software
With Sanddo Advanced
Your monthly saving 0 DKK DKK 0 / year
Current software + teamDKK 0
Sanddo + teamDKK 0
Cases automated0
Start 7 days free
7 days free

Get started in the way that suits you.

Tell us briefly about your company, and choose whether to set up Sanddo yourself or have us call and help you get started.

  • 7 days free on the plan you choose
  • Card added at setup. The plan price is charged after 7 days
  • Cancel before then and you pay nothing
  • We create access after reviewing your details
Questions first?Have a chat with Mads before you fill anything in.
Your trialChoose a plan and next step

01Plan and billing

02How would you like to start?

03About you

When you submit the form, we use the details to prepare your trial and contact you about getting started. You add your card when you activate the trial.

Mads-Emil JensenCo-founder of Sanddo

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