Email (IMAP / SMTP)
Any mailbox using standard protocols
Integrations
Sanddo works in the systems you already use.
Sanddo doesn’t just watch. It looks things up in the right system while the reply is written, and carries out the action you approved in the same place. That way the case gets resolved, not just answered.
Connect the systems that already run your business.
Microsoft 365
Connect a mailbox with one click
Google Workspace
Connect a Gmail mailbox with one click
Outlook (Microsoft Graph)
Read and answer email from a shared Outlook mailbox
Gmail (Google Workspace)
Read and answer email from a Google Workspace mailbox
Shopify
Orders, variants, stock and customer data in live lookups
Juo Subscriptions
Read and manage subscriptions
Joy Subscriptions
Read and manage subscriptions
Uniconta
Look up B2B customers, orders, quotes, invoices, open entries and stock
Homerunner
Shipments and labels
Shipmondo
Tracking plus creation of shipping and return labels
Webshipper
Shipments and return labels
Reversio
Returns and complaint cases
RMA (custom)
Look up returns and complaints in a custom RMA portal
Trustpilot
Draft replies to service reviews
Messenger & Instagram
Receive messages as cases and reply from the same flow
Herodesk (import)
Import answered conversations as history
Aidbase (import)
Import completed emails and tickets as history
Zendesk (import)
Import solved tickets as history
Gorgias (import)
Import closed tickets as history
We look after the keys.
The more Sanddo is allowed to do in your systems, the more important it is that the access is scoped, encrypted and traceable. That is not an add-on. It is the precondition.
Encrypted integration keys
Keys and tokens are stored encrypted and are used only for the lookups and actions the integration is set up for.
EU-hosted
Sanddo is built in Denmark and operated in the EU. Your cases and customer data do not leave the region.
Documented history
Every lookup and every action is stored in the audit trail: what was fetched, what was executed, and who approved it.
Missing an integration?
If you run on another ecommerce, ERP, shipping, returns or subscription system, write to us with the name. We build the integrations our customers need, and we tell you honestly if one is not realistic right now.
Watch the lookup happen on your own order.
Request a free 7-day trial. Once we have reviewed your details, we create access so you can connect your systems and try Sanddo on your own cases.
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